Privacy policy

Information we collect

When you contact Orcesas, we collect the details you choose to provide, such as your name, email address, organisation, reason for contacting us, service interests and message.

Required fields are identified on the form. Your organisation name is optional. Without the necessary contact details, we may be unable to respond to your request.

How we use your information

We use your information to respond to enquiries, discuss projects and partnerships, arrange demonstrations, and provide information about our services, AI training and workshops.

We may also send relevant professional updates and marketing materials about Orcesas. You can opt out at any time using the unsubscribe option provided or by asking us to stop. Where prior consent is required, we will ask for it before sending marketing communications.

Legal basis

We rely on our legitimate interests to respond to enquiries and maintain relevant professional relationships, including business communications related to your role. Where appropriate, processing may be necessary to take steps you request before entering into a contract. We rely on consent where the law requires it.

Who handles your information

Enquiry information is managed by Orcesas. We do not sell or rent your personal information, or provide it to other organisations for their own marketing.

Technical service providers supporting our website, forms or email may process information on our behalf. Information may also be disclosed where required by law.

How long we keep it

We retain enquiry and prospect information only as long as needed for the purposes described here, normally no longer than three years after collection or your last contact with us. We delete information sooner when it is no longer needed.

If an enquiry becomes a client engagement, information necessary for that relationship or legal obligations may be kept for the applicable period. We may retain limited opt-out information to respect a request not to receive further marketing.

Your rights

Depending on the circumstances, you may request access to, correction or deletion of your information, restrict its use, object to processing, or request data portability. You can object to direct marketing at any time and withdraw consent where processing relies on it.

To make a request, contact Orcesas or reply to our correspondence.

Website operation and security

Hosting and technical providers may process connection information, such as an IP address and browser request details, to deliver and protect the website. Processing locations depend on the services used.

We take reasonable steps to protect personal information against unauthorised access, loss or misuse. No method of transmission or storage can be guaranteed to be completely secure.

Contact and updates

For questions about this policy or how Orcesas handles your information, please use our Contact page. We may update this policy as our services or practices change.